Welcome to Scarborough Medical Group
Scarborough Medical Group aims to provide high quality healthcare to the people of Scarborough and its surrounding district. We have two surgeries across Scarborough; Danes Dyke and South Cliff. Our doctors, nurses and practice staff are dedicated to offering our patients a professional service. With help from our practice website we aim to keep our patients up to date with all the latest news and information about our practice.
SKIP THE WAIT ON THE PHONE...CONTACT US ONLINE
You can contact us about a medical, administrative or prescription/medication query by submitting an online consultation.
Answer a few short questions and we will get back to you within 3 working days if not sooner. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. Please contact 111 during out of hours or 999 if this is an emergency.
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**NEW TELEPHONE SYSTEM**
Dear Patient,
We are very pleased to be able to inform you that we have been able to secure funding from NHS England to extract ourselves from our old telephone contract and to move to a new telephone system from the end of July.
The new system will enable us to answer phone calls from either of our surgeries at Danes Dyke or South Cliff and to be far more responsive in adding messages to patients in real time. There will also be a call back function, so patients do not need to remain on hold at busy times and we will be able to monitor call volumes much more easily than we can now. This is something we have been wanting for a long time as our teams have been as frustrated with the current outdated system as we know our patients are.
As part of this change to the new system, we will be moving to one phone number to contact Scarborough Medical Group. The number will be familiar to those patients using Danes Dyke surgery but not so familiar to those currently using South Cliff. From Wednesday 24th July we will move to the sole number for contacting the surgeries of 01723 375343. The South Cliff number will redirect to the new number for a period of time, but we are asking patients to please share this message to anyone they know who this may affect.
In the meantime, all the cabling and hardware is in place, we are just in the process of training teams and awaiting switch on of the new system on the 24th.
We will provide further updates ahead of the go live date as a reminder.
Armed Forces Veteran Friendly GP Practice
Veteran Friendly Practice Accreditation Certificate.pdf
We are officially accredited as an Armed Forces Veteran Friendly GP Practice
Being accredited by the Royal College of General Practitioners means that a practice can better identify and treat veterans, refer them, where appropriate, to dedicated NHS services and capture better data to improve future health provision. It also means that the NHS is better able to meet the health commitments of the Armed Forces Covenant, which says the Armed Forces community, including veterans, should face no disadvantage in accessing health services and should receive priority care for military attributable conditions, subject to clinical need.
A veteran is someone who has served in the British Armed Forces (Regular or Reserve) for at least one day. Veterans also include any member of the Merchant Marine who has served in a war zone. This includes crew from convoys in World War 2 and more recently in the Falklands conflict and Gulf Wars.
About 18,000 service people move back into civilian life every year and whilst most of these individuals have similar levels of health to the general population, around 2,000 leave on medical grounds. The top reasons for medical discharge are for issues relating to back, knees, mental health and hearing.
Top tips for veterans
North Yorkshire Directory
Veterans Patient Charter
'The first call for help takes courage' - leaflet
Charities
SAAFA - The Armed Forces Charity
BLESMA - The Limbless Veterans Charity
Help For Heroes - UK Armed Forces and Veterans Charity
Veterans Charity - Support for veterans in hardship
Skip the morning rush to see a GP by visiting your pharmacy if you suspect you have one of seven minor conditions. 🤒🩹
🔍 Click here to Find the service at a pharmacy near you.
Safeguarding Resources & Self Services
Click here for a full list of links and contact numbers.
Stop Smoking Service
Every cigarette you smoke is harmful.
Smoking is the biggest cause of preventable deaths in England, accounting for more than 80,000 deaths each year. One in two smokers will die from a smoking-related disease. If you could see the damage, you'd stop. Click the icon below for help with quitting smoking. You can also download the free NHS Quit Smoking App from your apple or google store.
IPC Annual Statement 2024
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(Site updated 11/07/2024)