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When We Are Closed

Our opening hours are:

Danes Dyke from 8.00am – 8.00pm on Monday and from 8.00am to 6.30pm Tuesday to Friday.

South Cliff from 8.00am to 6.00pm Monday to Friday.

South Cliff and Danes Dyke will take emergency phone calls from 8.00 am Monday to Friday. South Cliff's calls are transferred to Danes Dyke from 6.00pm to 6.30pm Monday to Friday.  All phone lines are then transferred to the Out of Hours at 6.30pm every evening.  

To contact the out of hours, patients should ring the main surgery number (Danes Dyke 01723 375343, South Cliff 01723 501610) and they will be advised of the telephone number they need to ring. 


Out of Hours service

A nurse will answer your call, will take some details and then suggest one of the following options:

  • Offer you advice over the telephone from a nurse or doctor, as appropriate.
  • Advise you to go to a primary care treatment centre.
  • Send a doctor, nurse or paramedic to your home (this will depend on the nature and seriousness of the condition.)
  • In case of critical medical emergency the nurse will telephone 999 on your behalf.

Call 999 in an emergency.  Chest pains and / or shortness of breath can constitute an emergency.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website